Sophtimus | Privacy Policy

1. Introduction

This Privacy Policy explains how Sophtimus Artis Solutions handles personal data in connection with this website, the contact form and related technical website operations. It is designed for a corporate B2B presentation website and aims to present the relevant information in a clear and practical way.

2. Who we are

Sophtimus Artis Solutions operates this website and acts as the responsible entity for the personal data processed in connection with it, in accordance with the applicable legal framework, including the GDPR where relevant.

3. Personal data submitted through the contact form

When you choose to contact us through the form available on the website, we may process the information you provide directly, such as your full name, email address, phone number if you choose to include it, and the content of your message. The privacy acknowledgement linked from the form is part of this process and is intended to make the relevant information available before submission.

4. Technical data collected automatically

Like most websites, we may also process certain technical information generated automatically when the website is used. This may include IP-related data, browser or device information, basic request data, security-related logs, language preference signals and other technical data reasonably necessary for the operation, administration, protection and improvement of the website.

5. Cookies and similar technologies

This website may use cookies and similar technologies for essential functionality and, where consent is given, for analytics. For more specific details about categories, consent controls and similar technologies used on this website, please also see our Cookie Policy.

6. Why we use personal data

We may use personal data to respond to inquiries submitted through the contact form, to continue a discussion initiated by you, to operate and secure the website, to maintain its technical integrity, to manage language preference functionality, to measure traffic in an aggregated manner where consent has been provided, and to meet any relevant legal or administrative obligations.

7. Legal bases for processing

Depending on the context, we may rely on different legal bases for processing. These may include steps taken at your request before a potential business interaction, our legitimate interests in operating and securing the website, your consent where analytics or non-essential technologies depend on it, and legal obligations where applicable.

8. How long we keep data

We keep data only for as long as reasonably necessary for the purposes for which it was collected. Information submitted through the contact form may be kept for the time needed to manage the inquiry and for a reasonable follow-up period where continuity, administration or record-keeping make that necessary. Technical and security-related data may be retained for the period reasonably required for operation, maintenance and protection of the website. Cookie- or analytics-related data may remain subject to their technical duration, applicable settings and your consent choices.

9. Who may receive data

Where relevant, data may be made available to categories of recipients such as infrastructure and security service providers, services involved in the operation of the contact form and related email delivery, analytics services where consent has been provided, and competent authorities or institutions where disclosure is required by law or is otherwise legitimately necessary.

10. International processing and transfers

Depending on the technical services involved in infrastructure, security or analytics, some data may be processed in jurisdictions outside Romania. Where relevant, we will seek to ensure that such processing is handled under appropriate safeguards and in line with the applicable legal framework.

11. Data security

We use reasonable technical and organisational measures designed to protect personal data and the website environment. However, no online environment can be guaranteed to be completely secure at all times, and the level of measures used remains proportionate to the nature of this website and the services involved.

12. Your rights

Subject to the applicable law, you may have rights such as the right of access, rectification, erasure, restriction of processing, objection, data portability where applicable, withdrawal of consent where processing is based on consent, and the right to lodge a complaint with a competent data protection authority. For practical details on cookies and consent controls, please also see our Cookie Policy.

13. Children

This website is intended for a corporate audience and is not directed to children. We do not intentionally collect personal data from children through this website. If we become aware that such data has been provided inadvertently, we may take appropriate steps to address the situation.

14. Profiling and automated decision-making

We do not use personal data collected through this website for significant profiling or for solely automated decision-making that produces legal effects or similarly significant effects on individuals.

15. Contact regarding personal data

If you wish to exercise your rights or have questions about the way personal data is handled through this website, you can contact us at contact@sophtimus.ro. Where necessary, and depending on the nature of the request, we may ask for reasonable information to verify identity before acting on a request.

16. Changes to this Privacy Policy

We may update this Privacy Policy when the website, the applicable legal framework or our operational practices require it. The most recent version will be the one made available on the website, and the Last updated field will indicate the date of the latest revision.